HELLO. WE’RE CRAFTED ACTION
An innovation consultancy that helps organizations plan & build immersive spaces + storytelling experiences.
The internet has raised our expectations for human-centered design experiences. From seamless transactions to personalized content, our digital world is more frictionless and magical than ever. At the same time, the design of physical spaces lags behind, leading to confusing and inconsistent visitor journeys.
But it doesn’t have to be that way.
Crafted Action can help you create an Experiential Master Plan® that connects spaces, technology, & operations.
Trusted by the world’s most respected cultural organizations, nonprofits, performing arts centers, hospitals, and nine Fortune 100 companies.
NEW WORK
SimpleTire HQ / Phila, PA
A customizable experience center emphasizing hospitality & digital equity
NEW WORK
Philadelphia Visitor Center
Addressing a challenge while creating a new opportunity for guest engagement.