HELLO. WE’RE CRAFTED ACTION

An innovation consultancy that helps organizations plan & build immersive spaces + storytelling experiences.

The internet has raised our expectations for human-centered design experiences. From seamless transactions to personalized content, our digital world is more frictionless and magical than ever. At the same time, the design of physical spaces lags behind, leading to confusing and inconsistent visitor journeys.

But it doesn’t have to be that way.

Crafted Action can help you create an Experiential Master Plan® that connects spaces, technology, & operations.

Learn more about our EMP® process

Trusted by the world’s most respected cultural organizations, nonprofits, performing arts centers, hospitals, and ten Fortune 100 companies.

NEW WORK

Franklin’s Spark

Transforming The Franklin Institute’s iconic rotunda into a multisensory projection-mapped experience built around one powerful theme: curiosity

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NEW WORK

Highmark Mann Center

Celebrating 50 years of performances through elevated experiential design, an interactive Hall of Fame, integrated digital signage, and a 4,500-square-foot canvas for storytelling.

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NEW WORK

SimpleTire HQ

A customizable experience center emphasizing hospitality & digital equity

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