HELLO. WE’RE CRAFTED ACTION
An innovation consultancy that plans & delivers experiences worth building.
Ambitious spaces don’t happen by accident. They happen when architecture, storytelling, technology, funding, operations, and design are conceived as one connected vision.
That’s where we come in.
The internet has raised our expectations for human-centered design experiences. From seamless transactions to personalized content, our digital world is more frictionless and magical than ever. At the same time, the design of physical spaces lags behind, leading to confusing and inconsistent visitor journeys.
But it doesn’t have to be that way.
Crafted Action can help you create an Experiential Master Plan.®
Trusted by the world’s most respected cultural organizations, nonprofits, performing arts centers, hospitals, and nine Fortune 100 companies.
NEW WORK
Franklin’s Spark
Transforming The Franklin Institute’s iconic rotunda into a multisensory projection-mapped experience built around one powerful theme: curiosity
NEW WORK
Highmark Mann Center
How do you transform one of America’s premier performing arts venues into a destination people experience even before the first note is played?
NEW WORK
SimpleTire HQ
A customizable experience center emphasizing hospitality & digital equity